Job Description

This is a hands-on position involved in business decision making, strategic planning and sales growth. This is a fast-paced environment with high expectations where you are rewarded for doing exceptional work.

This position is responsible for the performance and management of all body shop activities including:

• Forecast goals and objectives for the department and strive to meet them
• Provide the highest level of customer service to ensure the satisfaction of the customer and earn repeat business
• Maintain high-quality Body Shop repairs and minimize comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality
• Hire, train, motivate, counsel and monitor the performance of all Body Shop department staff
• Supervise Body Shop technician’s performance and arrange training to keep best practices and skills current
• Prepare schedules and plan staff rotations to ensure that Body Shop repairs are completed as quickly and efficiently as possible
• Maintain supply and support systems, including technical reference material, shop supplies, safety materials and supplies, and other materials
• Ensure that all department personnel adhere to company policies and the understanding and compliance with federal, state and local regulations that affect body shop, service and part operations

REQUIREMENTS:

• Strong Analytical and Organizational Skills
• Reliably contribute to a positive work environment
• Exemplary communication skills, both written and oral
• Consistently develop and implement improved processes
• Provide timely feedback to all members within the organization as well as external vendors and customers
• Provide hands on support to team members
• Proven ability to lead a team of people with different personalities and skillsets
• Intermediate to Advanced Knowledge of Excel
• Minimum high school diploma or equivalent
• Self-motivated with a great attitude

BENEFITS:

• $20,000 Company-Paid Life Insurance and AD&D
• BCBS Health – Employee contribution decreases with tenure
• Dental and Vision
• Accident, Critical Illness, Cancer, Life Insurance and Disability
• 401(k)
• Paid Time Off Plan

We have a family-friendly environment with a business casual dress code.

Drug Testing is required.

EOE

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