The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
Yates Legal Search is recruiting for a wonderful nonprofit organization in Hollywood. Excellent benefits. 4 days in the office per week. Role will involve L&E and litigation. Hire will join as the third Assistant General Counsel. Required Skills - 7 plus ...
...for its results in complex cases, jury verdicts and meticulous legal craftsmanship. We handle complex matters in both state and federal courts and are committed to delivering results rooted in strategy, precision, and credibility. Scott Chafin has practiced for 20 years...
CooperSurgical is a global provider of more than 600 products, each with a focus on improving the health of women, babies, and families. Additionally, it is a leading provider of medical devices, fertility and genomics solutions. Ensure the general cleanliness and order...
...leader in substrate solutions for offset, digital, and wide-format printing, with a comprehensive offering of pressure-sensitive papers,... ...completion of a pre-employment background check and drug screen before they can begin employment. GPA offers a competitive...
...We are looking for an entry level Structural Engineer to join our Tysons, VA office! This... ...concrete, or wood design Analysis and computer modeling experience (RAM products, CSI products... ...skills Excellent mentorship program Flexible scheduling with hybrid (in-person...