Call investigator Job at Multnomah County, Portland, OR

dTAzblRWaEhZTkxncGxOMWVDZjQ2eGZVR3c9PQ==
  • Multnomah County
  • Portland, OR

Job Description

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $0.00 - $0.00 Hourly Department: Department of County Management (DCM) Job Type: On-Call Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): The Opportunity: Hourly Rate: $40 to $56 per hour Note Please read through the entire job announcement; be sure to include a cover letter which includes the requested supplement information listed under “The Application Packet” section. This recruitment is Open Until Filled, with a first review date of 9 a.m. on November 18, 2024. At Multnomah County, we are committed to providing a safe and intimidation-free work environment for our employees, as well as providing consistent and equitable processes for addressing workplace concerns. The Protected Class Complaint Investigation Unit (CIU) supports the County’s commitment to safe, welcoming, and inclusive employee experiences that are consistent with a work culture of . On-Call Workplace Investigators investigate various types of employee complaints, with a focus on protected class discrimination allegations. Are you effective in managing your time and workload with competing priorities, while still producing work products that are accurate, timely, and thorough? Has your professional career been focused on promoting equity through fact-finding? Do you understand the presence of power, privilege, and implicit bias in investigations? If so, we have an exciting opportunity for you! As our On-Call Workplace Investigator, you responsibilities will include: Conducting complex investigations into sensitive allegations of workplace complaints. Analyzing complaints and proposed actions through an equitable lens and use of a trauma-informed approach in order to facilitate resolutions and strategies that promote a workforce culture of safety, trust, and belonging. Conducting effective witness interviews with appropriate tact and impartiality. Authoring detailed professional reports in a timely manner and maintaining well-organized and accurate case files. Regularly communicating with complainants, respondents, HR staff, and department leadership on the status of investigations and presenting final case findings. Analyzing casework data to identify issue trends and opportunities for proactive issue mitigation, with a focus on racial equity. Maintain documentation of investigation files and reports in accordance with county record retention rules. Exhibiting the highest level of integrity and professional standards at all times. To Qualify: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. Minimum Qualifications/Transferable Skills*: A Bachelor’s Degree or equivalent years of experience Three (3) years of experience in conducting investigations of discrimination, harassment, retaliation, employee misconduct, or sexual misconduct complaints in a complex environment. Experience in conducting trauma informed investigations, including best practices and strategies that support safety and trust. Experience advancing racial justice and applying equity framework in processes and decision making. Strong oral and written communication skills, including experience preparing clear, concise, and comprehensive reports. High level of integrity, detail, thoroughness, and accuracy. Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Investigation Certificate (AWI-CH, etc) and/or a professional HR Certificate (SHRM-SCP, PHR, etc). Experience in a unionized or public sector environment. Experience in applying mediation practices to manage dynamic and challenging conversations. Ability to navigate a political environment with a high level of savviness. *Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening and Evaluation: The Application Packet 1) A completed online application 2) An uploaded resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsi bilities, and the number of employees under your supervision (if applicable). 3) An uploaded cover letter that answers the following questions: Why are you interested in the On-Call Workplace Investigator position? What drives your approach to conducting equitable investigations? Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be used and determine your eligibility for an interview. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference for this recruitment. Review our for details about eligibility and how to apply. The recruiter as listed on the job announcement must receive all required documentation by the closing date of the recruitment. The Selection Process and Timeline: For details about how we typically screen applications, review our page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified. Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position. Professional reference checks: All finalists must pass reference checks. Note: Application information may be used throughout the entire selection process. This process is subject to change without notice. Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the page. Additional Information: This is a non-represented management position; it is not eligible for overtime. This position has a hybrid telework status which is a mix of telework and in-office. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711. Questions? Recruiter: Prudence Veach Email: prudence.s.veach@multco.us Phone: +1 (971) 4694245 Application information may be used throughout the entire selection process. This process is subject to change without notice. Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 9748_1 - Human Resources Analyst Senior (On Call)

Job Tags

Hourly pay, Full time, Contract work, Temporary work, Part time, For contractors, Work experience placement, Remote job,

Similar Jobs

State of Maine, Bureau of Human Resources

Fraud investigator Job at State of Maine, Bureau of Human Resources

 ...Fraud Investigator - Identity Theft Augusta , Maine , United States | Investigative | Full-time Apply by: Oct. 23, 2024 Apply with Linkedin...  ...in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal... 

Paskenta Band of Nomlaki Indians

Compliance Officer Job at Paskenta Band of Nomlaki Indians

 ...verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage. POSITION SUMMARY The Compliance Officer is responsible for ensuring that Rolling Hills Casino complies with relevant laws, regulations, industry standards and... 

HarmonyCares

Telephonic Nurse Care Manager Job at HarmonyCares

 ...making a huge impact in healthcare today!Responsibilities: The Nurse Care Manager works closely with HarmonyCares Medical Group (...  ...and good driving record ~ Ability to perform extensive telephone assessment ~ Knowledge of Medicare regulations and home care... 

Columbia Gorge Hotel Hood River, OR

Front Desk Agent - Full Time Job at Columbia Gorge Hotel Hood River, OR

 ...ambitious, dependable, self-starting and customer service driven Front Desk Agents to join our team! The candidate must have flexible...  ...property management system.* Provides information concerning hotels, facilities and functions, as well as their location (ex. Rooms... 

Metromont

CDL Overnight Shuttle Driver Job at Metromont

 ...century and is currently accepting resumes for CDL Overnight Driver to be part of our dynamic team! This position opening is to be...  ...on the ground Requires good time management to meet erectors delivery schedule throughout the day Requires good communication skills...