We are seeking to partner with a professional individual that enjoys working in a connected and supported family style company environment while being trusted with carrying out tasks related to the Community Manager job standards and obligations.
Overall: HOA Community Association Managers are responsible for managing a portfolio of covenant-controlled neighborhoods. They must be familiar with the governing documents of each Community and assist each Board of Directors and Committees with carrying out its duties and enforcing the association’s governing documents. Community Association Managers are responsible for managing the common elements of each of the associations in their management portfolio which includes the upkeep, coordinating repairs, coordinating special projects, and responding to inquiries from homeowners in the neighborhoods.
Responsibilities Include (but not limited to):
1. Review and understand Association documents, policies, etc.
2. Prepare annual budget at least 90 days before fiscal year-end and absorption schedules as necessary and based upon services contracted and fees paid.
3. Plan, schedule, organize and attend meetings of the Association adhering to any necessary notice requirements.
4. Assist in the maintenance of the Community(s) website to ensure accuracy of information, communication and information for homeowners.
5. Create and Conduct New Board Member Orientation Meetings.
6. Coordinate with property inspectors per contractual terms, making maintenance recommendations and noting violations related to the Association’s governing documents. Meet with homeowners as needed to assist with resolution as necessary
7. Assist in drafting Requests for Proposal (“RFP”) and the procurement of proposals from vendors. Assist in compiling and preparing proposals for Board packets and Board decision.
8. Manage Association projects per the Association’s management contract.
9. Communicate and oversight of vendors per the Association’s management contract.
10. Understanding contracted services and ensuring contractors are meeting their contractual obligations.
11. Address any outstanding maintenance issues.
12. Understanding of general ledgers and reserve studies.
13. Professional and courteous communication internally and externally.
14. The ability to explain policies, governing documents, legislation and Association operations in an understandable manner.
15. Draft communication to members.
16. Publish Association community newsletters.as requested and/or per contract.
17. Responsible for the timely development of Board of Director packets including executive summaries, financials, correspondence and related Association business at a minimum 3 days prior to Board meeting.
18. Draft minutes from Board of Director meetings as to actions taken at the meeting at least within seven days following the meeting.
19. Work closely with the Association’s legal counsel for any Association-related matters to include the turnover of any accounts for either covenant enforcement or collection.
20. Review and understand financial statements to advise the Board of Directors as it relates to Association’s financial status, operating budget, and variances.
21. Work with auditor for year-end financial audit. Submit to Board for review and approval. Submit taxes.
22. Review and approve invoices received from vendors for payment processing and disbursement as directed by AP systems and processes.
23. Assist in Policy Resolutions and Guideline Development.
24. Report and document any actionable and notable meeting outcomes.
25.Document Association-related communications per HOA, legislative and Company policy.
If you wish to be considered please answer the following questions:
1. Why do you feel this position would be something you enjoy?
2. What type of environment do you work in best and why (home or in office)?
3. What would you do if you could do anything ? (dream daily life)
4. Do you have pets?
Minimum Requirements Education/Experience:
• Minimum two (2) year related experience within the community management.
• Colorado CAM License preferred.
• Customer service experience problem-solving, seeking harmony and defusing conflict.
• Valid driver’s license.
Physical Demands and Work Environment:
• Must be able to work evening as needed for meetings and emergencies.
• Utilizing personal automobile for commuting to and from assigned communities.
• Walking and/or driving throughout communities to inspect common areas per management contract.
• Sitting and standing for moderate periods of time.
• Ability to carry and set up presentation equipment (projector, screen, laptop, etc).
Knowledge, Skills & Abilities:
• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Time Management: the ability to handle multiple responsibilities and prioritize; meet deadlines.
• High attention to detail and quality.
• Ability to proficiently utilize computer programs and company database systems, including Microsoft office.
• Ability to interact and work positively and effectively with staff and residents at all levels.
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