CSR/Order Processor
We are seeking a CSR/Order Processor to manage product and service transfers between our company and customers. This role involves tracking inventory, coordinating shipping, and ensuring accurate order fulfillment.
Pay: $20.00 - $23.00 per hour
Schedule: Monday to Friday, 8 AM - 5 PM
Job Duties:
Process orders via phone or email
Track inventory levels
Enter order details into accounting systems
Communicate with customers about order status
Handle payment transactions
Resolve customer concerns
Communicate with suppliers for product information
Requirements:
High school diploma or GED
Strong customer service skills
Detail-oriented and organized
Proficient in Microsoft Office, ERP systems, and other relevant software (e.g., CRM, inventory management systems)
Experience in eCommerce preferred
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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