Job Description

POSITION TITLE : Insurance Agent DATE: January 2024

REPORTS TO : Growth Department

CLASSIFICATION: Exempt EEO CLASSIFICATION: Sales Worker

POSITION SUMMARY:

An Agent is responsible for generating growth within First MainStreet Insurance (specifically Ag, Farm, and Ranch) and helping individuals, businesses and organizations manage and mitigate risks. Agents will do so by prospecting, networking, producing, and educating themselves within the insurance industry. Agents will work closely with an Account Manager to help assist with their client base and manage growth expectations. An Agent is also responsible for the renewal retention of existing accounts (specifically Ag, Farm, and Ranch). The Agent will be part of an exceptional, resourceful, and collaborative High-Performance Team (HPT) structure here at First Mainstreet Insurance.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

• Agents prospect for business based on your local networks, connections, and communities
• Retain clients by maintaining solid a High Performance Team (HPT) structure
• Conduct sales, service, and seek all forms of insurance business utilizing the trained strategies taught by First MainStreet
• Obtain new accounts by actively pursuing prospects and creating interest through trained prospecting methods
• Agents develop accounts and cross sell available products and services by introducing to appropriate specialists
• Maximize growth and client retention through superior customer relationships and follow-up calls to clients
• Generate and pursue new client opportunities and immediately follow-up on client referrals
• Marketing of insurance risks to companies in accordance with the practices, policies, and procedures of the company
• Market all lines of commercial insurance and directly impact revenue goals through the acquisition of new business and the retention of renewals
• Agents work with the Account Managers to complete pre-underwriting, information gathering, submissions, coverage analysis, and proposal presentations if needed
• Effectively build relationships with insurance company underwriters through a pattern of professional risk submissions, company visitations, and negotiations
• Maintain superior knowledge of market underwriting appetite, line of business trends, insurance company changes, rating technique, and coverage development.
• Agents accurately maintain prospects, new, and renewal business in the agency management system (EPIC) to allow for proper analysis of trends when gaining or losing business
• Present First MainStreet Insurance services and solutions at prospect meetings
• Increase industry and job knowledge as measured by attendance at continuing education, obtaining, or updating designations, and participation in other agency training offerings
• Travel or visit clients when necessary
• Maintain confidentiality of client and carrier information
• Perform other duties, as assigned, appropriate to the position

SKILLS & COMPETENCIES

• Proven experience as an Insurance Agent/Producer, customer relationship management, or sales
• Proficient in utilizing service management software and tools like EPIC
• Have an entrepreneurial mindset
• Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
• Excellent organizational and time management skills, with the ability to prioritize and handle multiple client accounts simultaneously
• Experience with the insurance industry terminology and documentation
• Ability to analyze, interpret and present insurance-related data

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Summary: This job description is intended to describe the normal level of work required by the person performing the work. The essential job functions outlined are primary duties and responsibilities. Other duties may be assigned as needs arise or as required.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

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