REI’s Lead Product Researcher oversees the product research function for REI’s own product division, Co-op Brands, and is responsible for executing collection, review and delivery of actionable research findings. Methodologies include but are not limited to independent field testing using a validated tester pool, guiding in-person tester experiences, and internal user-prototype evaluations.
As part of the Product Research, Testing and Quality Team, this role is responsible for weekly and seasonal planning of varied product research and field testing projects, as well as managing collaborative and innovative research practices. The Lead Researcher will identify and deliver research approaches, identify opportunities and drive decision-making across a multi-disciplinary product team. This role will also actively inform and support long-term strategies with the Director, Product Research, Testing and Quality, to ensure product focused research tools and tactics meet the business need.
Responsibilities:As the direct supervisor of Product Design Researchers, this role serves the Co-op with:
Qualifications
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization . We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
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