Insight Global is looking for a Datacenter Technician in the Boydton, Virginia area! Below is more information of what we're looking for in a candidate along with the day-to-day responsibilities in the role:
Day to Day:
• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks.
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
• Follows procedures to communicate, report, and escalate incidents to appropriate Variscale Management.
• Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment uses, lifting, electrical hazards, ladder/rolling stair use).
• Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
What you bring:
• Exceptional server hardware knowledge with deep understanding of all component & system type failures.
• Ability to assist in conducting failure analysis on field issues.
• Solid experience with IPMI utilization in diagnostics.
• Administer software tools (e.g.: diagnostics, tests, FW updates)
• A growth mindset and commitment to continued process improvement.
• 3+ years of experience as a data center technician.
• CompTIA A+ or equivalent experience.
*** Compensation : $26-28/hr on W2
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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