Job Description

Our client is currently seeking a Medical Aesthetician / Technician to join their team in Boston, MA

Job Type : Full-time

Position Summary: We are looking for a highly motivated and skilled Licensed Medical Aesthetician / Technician with recent sales and customer service experience. Team members work in a proactive environment with self-accountability. The Licensed Medical Aesthetician / Technician is responsible for providing all services that we offer, while ensuring a positive patient experience, and has the ability to create lasting relationships with patients built on trust.

Essential Duties and Responsibilities:

• Greeting patients in a friendly manner as they enter the clinic
• Answering incoming calls
• Scheduling the patients for follow-up appointments and placing reminder calls
• Reviewing Patients treatment plans, adjusting them when necessary
• Processing through patient charts to ensure they have a highly developed treatment plan and ensuring payments have been made for services
• Educating patients on all services and product lines to enhance their outcome and experience
• Evaluating guests’ suitability for laser, aesthetic and other non-surgical cosmetic services
• Operating and maintaining the laser systems
• Acts as a liaison with Medical Director/VP of Medical Operations to ensure consistent adherence to established patient care standards and protocols
• Perform; laser hair removal, Silkpeel, Ultherapy, chemical peels, Photo facial, and fractional laser treatments
• Knowledgeable in treatment protocols, services offered, and product lines that partner with services
• Checking out patients in the software platform

Qualifications:

• Extensive and successful commitment to exceeding customer expectations
• Sales experience
• Licensed Aesthetician
• Previous training with: peels, laser hair removal and photo facials
• Must demonstrate great attention to detail and service
• Must be able to multi-task
• Reliability and flexibility with your schedule
• Proven time management, organizational and follow-up skills
• Excellent verbal and written communication skills
• Computer skills required

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