Job Description

About Care at Home

Care at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Position Overview

The Non-Clinical Manager reports to the VP Clinical Field Operations NE with accountability for providing strategy, judgment, organization, and evidenced-based analysis to influence decisions, and directly to meet Care at Home.

Key Responsibilities

The Non-Clinical Manager will have the following responsibilities:

• Team Management: Supervise and support a team of non-clinical staff, providing guidance, mentorship, and professional development opportunities.
• Cross-Departmental Coordination: Collaborate with other departments to ensure smooth operations and facilitate communication between teams.
• Resource Allocation: Oversee the allocation of resources, including personnel and materials, to meet organizational needs.
• Budget Management: Assist in developing and managing budgets, ensuring that financial resources are utilized efficiently.
• Training & Development: Develop and implement training programs for staff to ensure a high level of competency and compliance within the team.

General Duties

The Non-Clinical Manager should have the following duties:

• Leadership : The Non-Clinical Manager will lead in defining and executing strategies and solutions to create business value in management, including building a team to design, develop, and execute those strategies and solutions to deliver desired outcomes.
• Strategy : The Non-Clinical Manager will establish the business strategy and roadmap: (1) improve outcomes for Care at Home. members; (2) enhance the efficacy of other Care at Home, business divisions; and (3) develop and deliver external market opportunities for Care at Home products and services. In establishing the business strategy, the Non-Clinical Manager will define and innovate sustainable revenue models to drive profitability of the Company.
• Collaboration : The Non-Clinical Manager will ensure that non-clinical capabilities form a cohesive offering, including by working closely with other business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of Care at Home.
• Knowledge : The Non-Clinical Manager will provide subject matter expertise in the non-clinical solutions, including determining and recommended approaches for management, solution deployment and performance evaluation.
• Culture : The Non-Clinical Manager is accountable for creating a productive, collaborative, safe and inclusive work environment for the non-clinical team and as part of the larger Company.

Required Qualifications

The Non-Clinical Manager should have the following qualifications:

• Education. Bachelor’s or equivalent degree with a record of strong academic achievement.
• Experience. At least 5 years of management experience. Ideal candidates will have 5+ years of relevant management experience in the healthcare industry.
• Communication. Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Care at Home's team, investors, partners and other stakeholders. Proficiency in all Microsoft Office applications.
• Relationships. Ability to build and effectively manage relationships with business leaders and external constituents.
• Culture. Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding and entrepreneurial Company.

Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer the Highmark BCBS plan with an 85% employer contribution, covering your entire family.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

Physical Requirements

Work Environment and Physical Expectations: This role takes you into the heart of the action, working directly with clients and communities in dynamic settings. Whether in-home, assisted living, or community environments, you’ll make a tangible difference in people’s lives while enjoying the variety and flexibility of fieldwork.
In this role, you will:

• Travel frequently to engage with clients and team members, embracing opportunities to navigate diverse environments.
• Communicate with individuals effectively and compassionately, building trust and delivering exceptional care.
• Alternate between seated, standing, and active movement throughout your day, ensuring adaptability in every scenario.

Occasionally manage materials (up to 50 lbs.) to support your mission-driven responsibilities. Your dedication and adaptability will fuel transformative outcomes in this dynamic, impactful role.

Join us in creating a better way to care!

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