Job Description

JOB Details:

Job title: Tax Filing Agency Senior Analyst

Duration: 6 Months

Location: Doral FL (100% Remote)

Job Description:

Oversee administration of tax filings and notice resolution with government tax agencies. Work across Tax Filing Shared Services to mitigate escalations. Respond to Client and Client Team inquiries.

• As Tax Filing Senior Analyst duties include, but are not limited to, the following:
• Educate clients and provide subject matter expertise for payroll tax filing and notice resolution
• Support and provide timely research on compliance and regulatory issues.
• Recognize need for process improvement and communicate to management; Support any process improvements/changes.
• Meet periodically with Operation Services Manager and report metrics and any delivery issues
• Support implementation of new clients.
• Support and oversee delivery operations, including Tax Filing suppliers.
• Compile, report and analyze metrics
• Ability to problem solve and using tax knowledge and experience
• Responsible for calculation P&I and abatement letter request
• Research and resolve payroll tax notices in a timely manner, including abatement requests, calculation of Penalty and Interest, and identification of root cause and prevention measures
• Mentor and support colleagues
• Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
• Approve checklists – work checklist queue
• Coordinate testing for updated interfaces
• Variance analysis control point when issue needs escalation or analysis
• Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
• Ability to work under tight deadlines
• Understanding and applying knowledge of payroll tax to notice resolution and process improvements

Education and Experience:

• High School Diploma and 3 years' experience in tax filing
• Demonstrated strong verbal & written communication skills required
• 2+ Years of Payroll Tax Filing experience
• 2+ Years client interaction and management
• Proficient in Excel, i.e., pivot tables, vlook-ups, macro development, etc
• 2+ years’ experience with tax filing software required
• Master Tax experience highly preferred
• ADP Smart Compliance experience desired

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