Receptionist Job at Educated Solutions Corp, Irvine, CA

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  • Educated Solutions Corp
  • Irvine, CA

Job Description

Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Receptionist to its team. This role will work onsite in Irvine, CA and works Monday-Friday 8am-5pm. This is a 4-month contract-to-hire role that pays $22.95 per hour. The key to this role is prior experience in a professional customer facing role. Upon conversion this role offers increased compensation,an annual bonus plan, and a strong benefit package.

Job Responsibilities:

  • Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
  • Record and log service requests and track the statuses. Provide administrative aid to management as needed.
  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Respond to requests in a timely manner.
  • Deliver world-class customer service to all individuals in the facility. Encourage guests and tenants to refer personal and business associates to the location.
  • Build and maintain a database of local business recommendations. This includes preferred transportation sources, dining, entertainment, etc.
  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
  • Acknowledge inquiries or complaints from clients, co-workers, and supervisors. Provide solutions in a professional customer service-driven manner.
  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
  • May establish new techniques to ensure the team is able to meet its objectives.
  • Has a direct impact on the team objectives as well as the objectives of related teams.
  • Ensure personal and team outcomes have a positive impact on customer objectives.
  • Lead by example and model behaviors that are consistent with company values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

Required Skills:

  • 2+ years of job-related experience
  • Proficiency with Microsoft Office Suite
  • High School Diploma or GED
  • Excellent organizational skills with a master-level inquisitive mindset.

Preferred Skills:

  • Prior shift manager or supervisory experience preferred
  • Past experience as a high end receptionist or concierge

Job Tags

Hourly pay, Contract work, Second job, Local area, Shift work, Monday to Friday,

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