CBTS is currently seeking a Telecom Analyst for a position located in Merrillville, IN.
Responsibilities:
Telecom Expense Management
o Manage fixed wireline and wireless expenses
o Investigate telecom usage charges with the help of invoices and customer service representative
o Perform invoice analysis to identify billing error, discrepancies and opportunities for savings
o Prepare and ensure month end activities are executed on timely basis. i.e
o Prepare system charge back departmental journals, do relevant bill/ledger reconciliations & Telco accruals, work with Suppliers on ensuring current aging debts are resolved
- Prepare Monthly Reports as required
o Manage invoices for accuracy and timely payout
o Monthly Telecom expense forecasts, track the net new adds/disconnects by month.
o Resolve Telco and business groups queries related to invoices and payments information on timely basis.
o Run and analyze reports for example other vendor billing, pricing inconsistency, and include them in issue tracker called Audit status report.
o Telecom cost optimization
o Timely and accurate IT service provider contract amendments, changes, updates and associated documentation and archival
Operations
o Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection)
o Maintain wireless order management
o Engage in IT Operations monitoring and managing network related incidents, changes, problem, configuration management and RCA
o Monitor outsourced contract performance and compliance, identifying variances and recommending corrective actions
o SLA management, appeals review.
o Initiate RFP/RFQ for network services, negotiations and contract management
o Work closely with Project Managers, Engineers, Architects and assist with Telecom order processing
o Perform other duties as and when delegated i.e., review of analyst processing during stabilizations period, back-up function, business process improvement initiatives, participate in audit activities and ad-hoc projects.
o Implement process improvements
o Perform audits to ensure contract compliance and performance
Qualifications:
•5-7 years’ experience in telecommunication services or network services
•Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
•Knowledge of telecom components, trends and best practices
Essential Technical Knowledge:
• Experience with Telecom Expense Management Solutions (TEM) such as Tangoe, Calero, Cass etc.
• Experience with Wired and Wireless expense management
Cincinnati Bell Technology Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
“Notice of Collection for California Employees, Applicants, and Contractors
...conducting test plans for optical network components and modules, such as high-speed Optical Transceivers, DWDM/WDM Filters, and Optical Amplifiers. Studying various aspects of both existing and potential future optical components including fibers to select right technique(...
...Insurance Sales Agent Remote | Free Qualified Appointments | Unlimited Earning Potential &##128640; 1099 Independent Contractor | Commission-Only | No Cold Calling &##128640; Are you ready to take control of your career and income? At Afortus Financial , were...
...mission is to provide comprehensive care for more quality days at home. About the job As a key member of the clinical leadership team, the Clinical Manager supports and independently manages an interdisciplinary team, oversees the delivery of high-quality and...
...TGG's client in the Champaign, IL area is seeking an A&P Mechanic to add to their existing team. Compensation: $28 - $45 /Hr DOE Overview: The A&P Mechanic has ETOPS duties as defined in the ETOPS Policies and Procedures Manual Perform routine, non-routine...
...since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable:...