Job Description

Goodwill TalentBridge is seeking a motivated and results-driven Warehouse Lead | 2nd SHIFT to join our client’s team in the Libertyville area. This role is essential to the daily operations of our shipping warehouse, where you will foster a safe, efficient, and productive work environment.

About the Role - As a Warehouse Lead, you will lead a team of warehouse associates, delegate tasks, and ensure timely, accurate order fulfillment, all while upholding our client’s standards for safety, quality, and productivity.

Responsibilities

• Lead and motivate a team of warehouse associates to meet productivity and accuracy goals.
• Collaborate with the Supervisor to identify staffing needs and allocate labor effectively based on workflow (Pick-Pack-Ship).
• Oversee the picking, packing, and shipping of warehouse orders, ensuring all tasks meet KPIs.
• Enforce safety protocols and maintain a safe working environment.
• Work cross-functionally with departments like Account Coordinators and Production staff to ensure seamless operations.
• Maintain accurate records of WIP (Work in Progress) inventory and shipping documentation.
• Identify opportunities for process improvements and implement efficiency-enhancing solutions.
• Train new warehouse associates and provide ongoing coaching and development.
• Troubleshoot order fulfillment issues and resolve inquiries in a timely manner.
• Ensure the warehouse is clean, organized, and well-maintained.
• Assist with planning and leading departmental and continuous improvement initiatives.
• Contribute to the development and training on Standard Operating Procedures (SOPs) and Dozuki documentation.
• Support 5S implementation and audits.
• Assist with troubleshooting and root cause identification for shipping errors and corrective/preventative action initiatives.
• Ability to adjust and follow instructions in a fast-paced environment.
• Contributes to the completing of projects on time, using project management software to manage the projects.
• Perform other duties as assigned by the Supervisor or Manager.

Qualifications - High school diploma or GED required.

Required Skills

• 2-3 years of experience in warehouse operations with supervisory or lead responsibilities.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Ability to follow verbal and written instructions in English and perform basic math.
• Proficiency in warehouse management practices; experience with WMS (Warehouse Management Systems) is a plus.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and MS Teams is required.
• Ability to work independently and as part of a team.
• Experience operating an electric pallet jack (required) and stand-up reach truck (preferred).

Pay range and compensation package -$26.00 /hr. along with Major Medical, Dental, Vision, 401K, PTO, Holidays, Pet Insurance, and more! After successful completion of the contract period.

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