Job Description

Healthcare Staffing MSP Data Analyst:

We are looking for an MSP Data Analyst who is responsible for analyzing, interpreting, and managing data to support the operations and strategies of the Managed Service Provider (MSP). This role involves creating insightful reports, and providing actionable recommendations to improve service delivery, optimize performance, and ensure compliance with client requirements.

Key Responsibilities:

Data Collection and Management :

• Ensure data accuracy, completeness, and reliability.
• Maintain repositories and dashboards.

Reporting and Analysis :

• Create regular and ad-hoc reports for operational and strategic decision-making.
• Analyze service performance metrics (e.g., SLAs, KPIs, ticket volumes, and resolution times).
• Identify trends, anomalies, and opportunities for optimization.

Process Optimization :

• Provide data-driven insights to enhance efficiency and productivity across MSP operations.
• Work with teams to identify areas for automation and process improvement.

Stakeholder Communication :

• Present findings and recommendations to leadership, clients, and other stakeholders in a clear, concise manner.
• Collaborate with cross-functional teams (e.g., operations, IT, finance) to align data analysis efforts with business goals.

Compliance and Documentation :

• Ensure data handling complies with industry regulations and client requirements.
• Maintain thorough documentation of data sources, methodologies, and analysis processes.

Tool Utilization :

• Leverage business intelligence tools (e.g., Power BI, Tableau, Excel) for data visualization.
• Use advanced analytics platforms or scripting languages (e.g., Python, SQL) to analyze large datasets.

Qualifications:

Education :

• Bachelor’s degree in Data Analytics, Business, Information Systems, Computer Science, or a related field. Equivalent experience may be considered.

Experience :

• Proven experience in data analysis, preferably within an MSP and/or Acute Healthcare services environment.
• Familiarity with staffing market data systems or products.

Skills :

• Strong proficiency in data visualization tools (e.g., Tableau, Power BI).
• Advanced knowledge of Excel (pivot tables, advanced formulas, macros).
• Experience with querying languages (e.g., SQL).
• Azure
• Analytical mindset with excellent problem-solving skills.
• Strong communication and presentation skills.

Preferred :

• Experience with scripting languages (e.g., Python, R) for data analysis.
• Knowledge of MSP business operations.

Key Competencies:

• Analytical thinking and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative mindset with strong interpersonal skills.
• Adaptability to work with evolving technologies and processes.

About Us:

Hi there— we're GHR Healthcare, GHR to our friends! For over 30 years, we’ve taken pride in offering top-tier career and staffing solutions for healthcare and community-based professionals and organizations. On our team, you’ll find a fulfilling career helping power positive outcomes in careers, organizations, and patient care across the country. At GHR, our commitment is to create an environment where every employee finds deep fulfillment in both their day-to-day work and the long-term vision of their career. Get to know us: .

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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