Job Description

Company Description

Ysabel is an exciting and growing restaurant group that embodies a philosophy of warm hospitality for team members and guests. We welcome candidates with a sincere passion for service and a desire for professional growth who wish to immerse themselves in a vibrant learning environment. Our initial in-depth training and ongoing mentorship and leadership support will provide the foundation for success in this role and the professional development to help shape a fulfilling career in hospitality. The search for members of our management team is focused on individuals who are committed to driving high standards and achieving excellence in customer service. Applicants should enjoy a small-company atmosphere, excel at building relationships, and be committed to quality.  Restaurant management experience is required for this role.

Role Description

The Food and Beverage Manager will lead our Front of the House team to ensure we provide excellentcustomer service whilst complying with all food and safety regulations. The responsibilities of the Food and Beverage Manager include managing food and beverage operations and standards, adhering to budgets, hiring and training Front of the House team members, and handling customer complaints. To be successful in this role, you must have excellent customer service and problem-solving skills. Ultimately, you will help ensure our daily operations run smoothly and be sure that our guests are satisfied.

General Duties and Responsibilities:

• Oversee all food and beverage operations to deliver outstanding customer service and optimize revenue and profitability.
• Consistently provide professional, friendly, and engaging service while supporting the restaurant team.
• Uphold service standards and swiftly address guest concerns professionally.
• Balance operational, administrative, and team needs effectively.
• Collaborate with the F&B team to implement strategies, promotions, and practices that drive revenue.
• Assist in managing departmental budgets and reviewing forecasts regularly.
• Lead staffing efforts and oversee the execution of on-site events.
• Develop and implement cost-saving initiatives and profit-enhancing measures.
• Communicate with all departments to ensure seamless guest experiences and operational success.
• Partner with corporate F&B leadership to design and implement menus, providing recommendations on menu items.
• Manage hiring, training, scheduling, and performance of all F&B team members.
• Ensure food and beverage quality, cleanliness, and service standards are strictly adhered to.
• Perform opening and closing duties while maintaining an efficient and prioritized work schedule.
• Maintain inventory systems and protocols to ensure proper stock levels.
• Create and manage FOH staff schedules.
• Send weekly email reports to management and attend regular meetings.
• Share updates and memos with the team via weekly email blasts.
• Host regular department meetings in collaboration with the General Manager.
• Manage online reservations, respond to inquiries, and communicate bookings to staff.
• Oversee F&B ordering for food, beverages, and operating supplies.
• Manage comps, discounts, service staff tip logs, time clocks, and POS systems.
• Support social media efforts with photos and content curation.
• Any other tasks as assigned.

Qualifications

• Minimum of 3 years experience in a high-volume, full-service dining establishment.
• Manager Food Handler’s Card and Responsible Beverage Service Training (or ability to obtain within 30 days).
• Proven leadership skills with experience coaching, directing, and motivating a team.
• Strong knowledge of both FOH and BOH operations.
• Excellent decision-making and organizational skills.
• Positive, energetic, and detail-oriented personality.
• Ability to manage multiple tasks under pressure in a fast-paced environment.
• Reliable, responsible, and trustworthy.
• Must be able to stand for extended periods and lift plates, boxes, or other items as needed.

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