Job Description

Are you looking for a contract opportunity from now until the beginning of September. If so, we want to connect with you! Our Rochester client has a presence in Buffalo. They are looking for someone to work in the leasing office supporting the community manager. This complex is located in Hamburg and has 70 units of affordable housing that is brand new! Your work week is Monday through Friday with hours between 8:30-6:30 (possibly). The goal is to lease all of the available units by late August. If you have worked in an office before providing clerical support this would be a great opportunity for you.

Responsibilities

The Leasing Assistant will play a crucial role in supporting the lease-up process by providing administrative assistance

to the property management team. This role will manage resident applications, assist with move-ins, maintain accurate

records and provide excellent customer service to prospective and current residents.

• Assist with the lease-up process by coordinating resident applications and move-ins.
• Process and review rental applications, background checks, and lease documentation.
• Answer phones, respond to emails, and handle general inquiries from prospective tenants.
• Schedule and coordinate property tours and intake interviews with prospective residents.
• Maintain and organize resident files, lease agreements, and other important documents.
• Assist with preparing and processing move-in packets and leasing documentation.
• Support the property management team in daily administrative tasks such as data entry and filing.
• Collaborate with other team members to ensure smooth operations during the lease-up phase.
• Complete required trainings specific to Fair Housing, and leasing operations through Grace Hill LMS to
• build foundation of industry knowledge.
• Work closely with and shadow activities of leasing and property management team members to enhance
• knowledge gained though online training

Education

High School Diploma or equivalent required.

Experience

1-2 years previous customer service experience required

Knowledge, Skills, Abilities, and Other Characteristics

Excellent communications skills, both written and oral. Proficiency in MS Office with aptitude for learning industry

specific cloud-based applications a must. Previous customer service experience in a fast-paced environment strongly

desired. The ideal candidate will be proactive, resourceful, and able to handle sensitive applicant information with

confidentiality and professionalism.

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