Job Description

Project Manager - Operations

Job ID: 82374

Location: Alpharetta, GA (Hybrid)

Employment Type: 1 year Contract

Overview:

We are seeking an experienced Project Manager with strong leadership capabilities to oversee a team of 30+ professionals within a tax operations environment. This is a contract role requiring on-site presence in Alpharetta, GA under a hybrid work model. The ideal candidate will bring a mix of operational leadership, tax expertise, and project management skills to drive productivity, foster a strong team culture, and ensure timely and accurate tax filings.

Key Responsibilities:

• Oversee daily operations of the tax support team to meet quality and productivity standards
• Manage critical workflows and deadlines related to tax compliance and filings
• Collaborate with cross-functional teams including Finance, Payroll, Legal, and external vendors
• Track team KPIs, analyze performance trends, and present monthly business reviews
• Guide team on compliance-related issues and process improvements
• Serve as a backup leader and handle escalated issues as needed
• Coach, mentor, and develop team members, including performance evaluations and development plans
• Ensure accurate and timely filing of federal, state, and local taxes
• Monitor tax dashboards and reporting tools to maintain service levels
• Identify tax liability reduction opportunities (e.g., credits, surcharges, voluntary contributions)
• Participate in task forces and cross-business strategic initiatives

Qualifications:

• 3–5 years of direct project or operations management experience
• 3–5 years of leadership experience, preferably managing large teams
• Exceptional interpersonal, presentation, and stakeholder engagement skills
• Proficient in Microsoft Office; advanced Excel skills highly preferred
• Strong organizational, time management, and analytical skills
• Ability to mentor and lead teams through change and development

Preferred Qualifications:

• Bachelor’s degree
• Experience with PEO operations and structure
• Advanced Excel (macros, pivot tables, formulas, data visualization)
• Prior leadership training or coaching certifications
• In-depth knowledge of SUI, SIT, Local, and Federal tax compliance

Note: This is a contract role with no opportunity to convert to permanent employment. Candidates must be local to the Alpharetta area and able to work a hybrid schedule

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